L'Ermitage Beverly Hills stands among the finest of Beverly Hills California luxury hotels, a stately property embodying the spirit of a sophisticated private club and a gracious urban residence. L’Ermitage Beverly Hills is a 5 star, 5 diamond hotel in the heart of Beverly Hills, offering the personalized touch and familiar ambiance of an exclusive residence.
Job Description:
The Catering Sales Manager is responsible for achieving the hotel’s banquet and catering revenue goal through solicitation and contracting of banquet events such as social, corporate meetings, photo shoots, press days, and junkets.
General Responsibilities Include:
- Achieving monthly sales goals in Food, Beverage, Room Rental, and AV.
- Utilize Delphi to hold meeting space, outline the BEO, and log leads and communication.
- Create BEO’s outline all group/ event details.
- Meet solicitation goals of new and existing accounts to meet/exceed revenue goals through telephone/email solicitation, outside sales calls, site inspections and written communication.
- Maximize meeting room revenue and usage of meeting space.
- Cross-sell catering in other areas including all food & beverage outlets
- Participate in daily business review meetings, Pre-con/Post Con meetings, training and other catering sales related meetings as required by the DOSM.
- Work with the DOSM to create the hotels marketing plan for Catering and Banquets.
- Plan marketing/promotional activities alongside the Dir of Marketing and implement sales strategies
- Responsibilities also include development and recommendation of product positioning, menu analysis, on-site event coordination
- Work with the F&B Director and outlet managers to maintain open communication with Banquets, Culinary, and operational departments to ensure smooth execution of events.
- Create group resumes and banquet event orders outlining all group/event details
- Report pertinent information regarding each function to the DOSM
- Collaborate with clients to understand their vision, preferences, and requirements for each event.
- Develop and manage event timelines, budgets, and logistics.
- Coordinate with internal departments (catering, housekeeping, AV, etc.) to ensure seamless execution of events.
- Oversee setup, execution, and breakdown of events, ensuring all aspects are aligned with client expectations.
- Serve as the primary point of contact for clients from initial inquiry through event completion.
Skills/Knowledge Required:
- Exceptional communication skills, passionate, strategic and innovative
- Able to develop strong work relationships with both Clients and Colleagues
- Self-confident, proactive, and able to prioritize and make effective decisions
- Ability to implement processes and methods
- Ability to manage a budget and maximize customer satisfaction
- Ability to solve complex problems in an organized manner
- Skills including Delphi/Salesforce and creating banquet event orders
- Knowledge of Opera helpful
- Strong computer literacy, with knowledge of Word, Excel, Word, Outlook and PowerPoint
Physical Requirements:
- Must be able to sit at a desk, walk, and stand for up to four (4) hours
- Must be able to walk and stand for extended periods of time
- Must be able to bend, stoop, squat and stretch
- Must be able to occasionally lift up to 15 lbs.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity
Qualification Standards:
- Education: High school or equivalent education required. Bachelor’s Degree preferred
- Experience: Previous experience in a similar role at a luxury hotel. (Minimum 3 years preferred.)
- Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
EOS Hospitality is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. EOE
This posting in no way states or implies that these are the only duties to be performed by the colleague occupying this position. Colleagues will be required to perform any other job-related duties assigned by their supervisor.
L’Ermitage participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.
Salary: $68k plus incentive