POSITION TYPE: Case Manager – Full Time Non-Exempt
DESCRIPTION: The General Case Manager is responsible for working with homeless individuals to develop a personalized case management plan that addresses barriers to returning to housing. This includes benefits and health care advocacy, budgeting assistance, short- and long-term planning for housing and employment search, education advocacy and connection to other services needed.
REPORTS TO: Case Management Manager of Expansion Programs
SALARY: $26.00 per hour
Duties and Responsibilities:
Ø Assess the service needs of prospective clients and develop individualized service plans with clients.
Ø With Housing Navigator and Housing Case Manager, supports housing counseling and coordinates moves to permanent housing.
Ø Maintain Client Records
o Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and Ascencia guidelines;
o Maintain client related data systems, including case notes and HMIS entries;
o Prepare case management related reports including but not limited to: outcomes, successes, etc;
Ø Client Follow-up
o Continually monitor and evaluate each client’s progression through their housing case management plan, and develop corrective action revisions to the plan as needed;
Ø Research and update client resources
o Attend program-related community, coalition and committee meetings as assigned;
o Maintain up-to-date records of providers and resources
Ø Case Conferencing
o Ensure effective service delivery by coordinating work with Ascencia and other service providers.
Ø Housing Counseling
o Work with clients to develop individualized housing plans;
o Adhere to strict boundaries and professional ethics in the care of others;
o Assist clients with housing applications, completes supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocates for clients with prospective landlords.
Qualifications and Requirements for this Position:
§ 4 year degree in human services or comparable combination of education/work related experience required;
§ Experience in social service setting with working knowledge of case management systems and planning techniques;
§ Knowledge of homeless and housing related resources, housing rights issues, the Coordinated Entry System, and the Continuum of Care for homeless persons preferred;
§ Experience working with homeless individuals and families preferred;
§ Must be proficient in the following computer applications--Microsoft Word and Excel; must be able to learn and use client database for recordkeeping. HMIS experience preferred.
§ Must have own transportation to conduct job related travel and must be able to drive agency vehicles.
§ Must possess a valid driver license and meet insurance carrier’s requirements for approval to drive.
§ Employees must carry active and adequate auto insurance corresponding to regulatory requirements if driving any vehicle not owned or leased by Ascencia.
Physical Working Conditions and Office Setting Description
· Some travel required to field locations to facilitate execution of responsibilities. Must maintain a current driver’s license and valid auto insurance with a minimum of state required levels
· Requires prolonged sitting, standing, frequent bending, stooping and stretching
· Some lifting of up to 25 pounds may be required
· Frequent and prolonged typing, as well as operation of a computer. Use of keyboards and phones required
Other Conditions
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
EEO Statement
We are an equal employment opportunity employer.
employment without regard to race, color, religion, national origin, gender identity, disability status, age, protected veteran status and any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employee signature below constitutes understanding of the requirements, essential functions, and duties of the job.
I have read and understand the duties and essential functions of the position and can perform these duties with or without reasonable accommodation.
Employee Full Name: _______________________________
Employee Signature: _______________________________ Date: _______________
Job Type: Full-time
Pay: $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor's (Required)
Experience:
- Case management: 1 year (Preferred)
Ability to Commute:
- Glendale, CA 91204 (Preferred)
Ability to Relocate:
- Glendale, CA 91204: Relocate before starting work (Required)
Work Location: In person