Our urban oasis, situated at the corner of Hollywood and Highland, is your perfect base for moving and shaking, tinseltown-style. Loews Hollywood Hotel offers you movie-star magic and modern upscale amenities. Welcome to Style and Stature in the Hollywood Hills.
This position is responsible for the overall management of the respective restaurant, to include staffing, training, scheduling employees, planning and coordinating all restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guest's expectations and hotel standards and is delivered in a friendly and professional manner.
Job Specifics:
- Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies.
- Provides floor coverage as needed.
- Coordinates with various hotel department heads, maintaining adequate floor coverage within the outlets and delegating administrative responsibilities when necessary.
- Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies.
- Understands beverage control including days on hand, inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management.
- Plans 30/60/90-day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales.
- Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll and costs towards higher profit, increased customer satisfaction and uniform standards of operation.
- Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required.
- Directs staff towards the goals of the Loews Corporation as defined by management.
- Ensures proper handling of guest checks and payment transactions.
- Intercedes and/or fills in for employees should need occur.
- Trains or supervises the training of all department employees.
- Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance.
- Is polite, friendly, and helpful to the guests, management and fellow employees.
- Attends all appropriate hotel meetings and training sessions.
- Maintains cleanliness and excellent condition of equipment and work area.
- Executes emergency procedures in accordance with hotel standards.
- Complies with safety regulations and procedures.
- Complies with hotel policies and rules.
- Recycles whenever possible.
- Complies with hotel uniform and grooming standards.
- Other duties as assigned.
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.